INDIVIDUAL MCP TOOL

helpcrunch_list_chats

List / search chats (conversations).

usefulapi.ionone authenticationAvailability not checked

LIVE ENDPOINT

https://helpcrunch.usefulapi.io/mcp

No auth detected

Connect to this endpoint to inspect the live schema for helpcrunch_list_chats and invoke it with your own arguments.

{}

Inferred read-only · medium confidence · heuristic, not a guarantee.

No write-capable action terms were found; this is not proof that invocation has no side effects.

CONNECT WITH APPROVAL

Review this server and its permissions before adding it. Secret placeholders must be set locally.

Codex

~/.codex/config.toml

[mcp_servers.helpcrunch-mcp]
url = "https://helpcrunch.usefulapi.io/mcp"
enabled = true

Claude Code

.mcp.json

{
  "mcpServers": {
    "helpcrunch-mcp": {
      "type": "http",
      "url": "https://helpcrunch.usefulapi.io/mcp"
    }
  }
}

Claude Desktop

Settings → Connectors → Add custom connector

Name: helpcrunch-mcp
Remote MCP URL: https://helpcrunch.usefulapi.io/mcp

Add this remote URL as a custom connector in Claude Desktop. Availability depends on the user plan and workspace policy.

Cursor

.cursor/mcp.json

{
  "mcpServers": {
    "helpcrunch-mcp": {
      "url": "https://helpcrunch.usefulapi.io/mcp"
    }
  }
}

Visual Studio Code

.vscode/mcp.json

Add to Visual Studio Code

{
  "servers": {
    "helpcrunch-mcp": {
      "type": "http",
      "url": "https://helpcrunch.usefulapi.io/mcp"
    }
  }
}

Generic MCP

Client-specific MCP configuration

{
  "name": "helpcrunch-mcp",
  "transport": "streamable-http",
  "url": "https://helpcrunch.usefulapi.io/mcp"
}

MCP Inspector

Run the official MCP Inspector locally and enter the indexed Streamable HTTP endpoint.

helpcrunch_list_customers — List / search customers (people who chatted in).
helpcrunch_get_customer — Get a single customer by id.
helpcrunch_get_chat — Get a single chat (conversation) by id.
helpcrunch_get_chat_messages — Get the messages of a chat (conversation), newest first (sorted by createdAt DESC).
helpcrunch_list_agents — List agents (support staff / operators) in the account, with role and email.
helpcrunch_list_departments — List departments (groups of agents that chats can be routed to), each with its agents.
helpcrunch_list_applications — List applications configured in the account — web chat widgets, iOS/Android apps, and social integrations (id, name, displayName, active, type).
helpcrunch_get_organization — Get the organization's live-chat availability status — domain, whether the team is online (teamOnline), and whether chat is enabled (chatEnabled).