LIVE ENDPOINT
https://freshdesk.usefulapi.io/mcp
Connect to this endpoint to inspect the live schema for freshdesk_create_ticket and invoke it with your own arguments.
Indexed input schema
{}Risk classification
Potential side effects detected · medium confidence · heuristic, not a guarantee.
- A tool name or description contains a write-action term.
Parent server
CONNECT WITH APPROVAL
Client installation
Review this server and its permissions before adding it. Secret placeholders must be set locally.
Codex
~/.codex/config.toml
[mcp_servers.freshdesk-mcp]
url = "https://freshdesk.usefulapi.io/mcp"
enabled = true
Claude Code
.mcp.json
{
"mcpServers": {
"freshdesk-mcp": {
"type": "http",
"url": "https://freshdesk.usefulapi.io/mcp"
}
}
}
Claude Desktop
Settings → Connectors → Add custom connector
Name: freshdesk-mcp
Remote MCP URL: https://freshdesk.usefulapi.io/mcp
Add this remote URL as a custom connector in Claude Desktop. Availability depends on the user plan and workspace policy.
Cursor
.cursor/mcp.json
{
"mcpServers": {
"freshdesk-mcp": {
"url": "https://freshdesk.usefulapi.io/mcp"
}
}
}
Visual Studio Code
.vscode/mcp.json
Add to Visual Studio Code{
"servers": {
"freshdesk-mcp": {
"type": "http",
"url": "https://freshdesk.usefulapi.io/mcp"
}
}
}
Generic MCP
Client-specific MCP configuration
{
"name": "freshdesk-mcp",
"transport": "streamable-http",
"url": "https://freshdesk.usefulapi.io/mcp"
}
MCP Inspector
Run the official MCP Inspector locally and enter the indexed Streamable HTTP endpoint.
Related tools
freshdesk_list_tickets— List/filter tickets (max page 300).freshdesk_get_ticket— Get a single ticket by id.freshdesk_search_tickets— Search tickets with the Freshdesk query DSL.freshdesk_list_ticket_conversations— List the conversations (replies and notes) on a ticket.freshdesk_list_contacts— List/filter contacts.freshdesk_get_contact— Get a single contact by id.freshdesk_search_contacts— Search contacts with the Freshdesk query DSL.freshdesk_list_companies— List companies.